FAQs

Questions about the Relievo Foot Massage Roller?

What is the foot massage roller?

It is a manual, textured roller designed for a simple foot-massage moment while seated. No batteries, charging, or power outlet are needed.

How do I use it?

Place the roller on a stable, level surface and sit comfortably. Rest one foot on the textured surface and roll slowly back and forth. Start gently, adjust the pressure to your comfort, and stop if it feels uncomfortable.

What colors are available?

Choose Purple, Pink, Grey, or Green on the product page. Each order includes one foot massage roller in the color selected.

Where do you deliver, and is shipping free?

We offer free standard shipping to eligible addresses in the United States. Enter your complete address at checkout to confirm availability. We do not currently deliver outside the United States. See our Shipping & Delivery policy for details.

When will my order arrive?

Estimated transit time is approximately 15 calendar days after dispatch. Order preparation is additional, and the delivery estimate is not a guaranteed arrival date. We will email tracking information when your order is dispatched; allow up to 48 hours for the first carrier update. See our Shipping & Delivery policy.

Can I track my order or report a delay?

Use the tracking information sent by email after dispatch. If the delivery estimate has passed or your parcel appears to be missing, email support@myrelievo.com with your order number so we can investigate.

Can I return the roller?

You may request a return within 30 days after receiving an eligible unused item in its original packaging, with included accessories. Contact us before sending anything back. For a change of mind, you are responsible for return postage. If an item arrives damaged, defective, or incorrect, contact us so we can arrange an appropriate resolution. Read our Returns & Refunds policy.

Can I cancel an order or change the address?

Email us as soon as possible. We can cancel or update an order only if it has not been dispatched and the change can still be applied. We will confirm the order status before promising a change or cancellation.

How can I pay?

Available payment methods and the final total are shown at checkout. Prices are displayed in USD.

How can I contact Relievo?

Email support@myrelievo.com. Customer support is available Monday to Friday, 9 AM–5 PM US Eastern Time. We aim to respond within one business day.